Payment and recovery
Payment in full, or the first instalment, must be received by the due date shown on the front of the rate notice unless an alternative arrangement has been agreed upon. Where no election has been made to pay by an Instalment Option or an Alternative Payment Arrangement, and where Rates and Service Charges remain outstanding for a period greater than 35 days after the date of issue, the account is deemed to be in arrears and a penalty interest charge of 11.0% per annum will be calculated daily.
Interest is not charged to entitled and registered pensioners.
If you are experiencing difficulties in paying, please contact the Rates Finance Officer at Shire of Mingenew on (08)9928 1102, during office hours to arrange a suitable payment plan or email email@example.com.
Emergency services levy (esl)
The funds collected from the ESL are remitted by Council to the State Government. This is not a charge levied by Council. Any questions about this levy should be directed to the Department of Fire and Emergency Services (DFES) on 08 9395 9300.
Pensioner and senior rebates
If you are a Pensioner or Senior, you may be able to apply for a rebate on your Council Rates and Emergency Services Levy (ESL). Rebates to Pensioners and Seniors under the Rates and Charges (Rebates and Deferments) Act 1992 are funded by the Government of Western Australia.
To qualify, ratepayers must meet all the following criteria under the Rates & Charges (Rebates and Deferments) Act 1992. An applicant must:
- Be the Owner and Occupier of the property as at 1 July of that year.
- Hold a valid:
- WA Seniors Card; or
- Commonwealth Seniors Health Card together with a WA Seniors Card; or
- Pensioner Concession Card; or
- State Concession Card
Rebates do not apply to Health Care Cards or Department of Veterans Affairs Gold Card holders. Gold Card Holders are advised to contact the Department of Veterans Affairs on 133 254 to find out if they are eligible for a State Concession Card.
Lease for life pensioners living in retirement villages, caravan parks and park homes under long term leases will now be able to claim a pensioner rebate on their rates, if they hold one of the above cards, however, cannot defer their rates.
If you have shared equity property with the Department of Housing and you are responsible for 100% of the rates and charges you will be able to receive a 50% rebate, if you hold one of the above cards but will not be eligible to defer the payments of your rates or ESL.
Some ratepayers may receive amended rate accounts during the year where the Valuer-General considers the Gross Rental Value (GRV) of their property has changed. The GRV is the annual amount the owner could obtain from rental of the property and is assess by the Valuer-General.
The GRV is used as the base upon which rates are levied and values are generally reviewed every five (5) years. Any alteration to the property could result in an amendment to the valuation.
Objections and appeals
Objections must be lodged with the Valuer-General’s Office within 60 days after the issue of the Rates Notice. Rates must be paid pending the outcome of the objection. A refund will be issued if an objection is upheld.
If an objection or appeal is lodged the full cost of rates is still due and payable within 35 days of the issue of the rate notice.
Change of address
Please advise the Shire of Mingenew of any change of address to which notices are to be sent. Change of address information, including email and phone numbers must be submitted in writing (PO Box 120, Mingenew, WA 6522) or email (firstname.lastname@example.org). The Assessment Number should be quoted on all such correspondence.