The Shire recognises that, from time to time, hardship can make payment of rates difficult. As such, we have introduced a Financial Hardship Policy, which outlines our ability to grant relief to those who need it.
To apply please submit an application online or alternatively Download the pdf version and send it to the Shire.
For more information, please contact us on 08 9928 1102 or email finmanager@mingenew.wa.gov.au.
Please note: If you are applying for assistance for more than one property, you must complete a separate application form for each property, as the nature, type and ownership of each may differ.
apply now
Click on the link to complete and submit the form online.
We are encouraging ratepayers, who can continue to make payments on their rates to do so, preferably by 30 June each year to avoid carrying over debts to the new financial year.
Ratepayers who are facing payment difficulties due to financial hardship can apply to enter a payment plan with the Shire. The payment plan will provide an extension on current payments, whilst suspending interest charges for rates, charges and administration fees (including ESL).
The suspension of penalty interest will apply only for the duration of the current rate payer’s payment plan.
Financial Hardship will be assessed in accordance with the same eligibility criteria used to assess genuine financial hardship assistance in respect of rates and charges as per Council’s 1.3.10 Financial Hardship Policy and 1.3.9 Debt Collection Policy.
If you have any questions, please contact Rates on (08) 9928 1102 and provide your relevant assessment number. We will then advise if your application form has been received and if it has been assessed.
Information on immediate emergency assistance or support is available for those affected by COVID-19:
- For local emergency relief, visit dss.gov.au.
- To test eligibility for income support payments including JobSeeker, contact Services Australia, visit gov.au.
- For financial counselling, including advice on managing debt, visit National Debt Helpline or visit MoneySmart for advice to help you manage your money.
Those on a low income may be eligible to apply for a ‘No Interest Loan’. For more information and details on how to apply, visit Good Shepherd Microfinance (link is external).
| Name | Phone | Website |
| Government of Western Australia – Department of Health | 1800 020 080 | visit website |
| HealthyWA | 1800 022 222 | visit website |
| Lifeline Australia
(personal crisis support services) |
13 11 14 | visit website |
| Australian Government Services Australia
(links to MyGov, Centrelink and Medicare) |
1800 020 080 | visit website |
| Financial Counselling Services | 1800 007 007, 1800 612 004
or (08) 9964 7033 |
visit website |
| Ethnolink Language Services | 1300 727 441 | visit website |